Empire Comfort Systems OLP42FP72S-2 Owner's Manual Page 23

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32274-8-0115 Page 23
WARRANTY TERMS
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the pe-
riodsspeciedbelow.Hearthproductsmustbeinstalledbyaqualiedtechnicianandmustbemaintainedandoperated
safely,inaccordancewiththeinstructionsintheowner’smanual.Thiswarrantyappliestotheoriginalpurchaseronlyand
isnottransferable.Allwarrantyrepairsmustbeaccomplishedbyaqualiedgasappliancetechnician.
Limited Five-Year Parts Warranty – All Components
(Except Remote Controls, Thermostats, Accessories and Replacement Parts)
Shouldanypartfailbecauseofdefectiveworkmanshipormaterialwithinveyearsfromthedateofpurchase,
EmpirewillrepairorreplaceatEmpire’soption.
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
Shouldanyremotecontrol,thermostat,accessory,orotherpartfailbecauseofdefectiveworkmanshipwithinone
yearfromthedateofpurchase,EmpirewillrepairorreplaceatEmpire’soption.
Duties of the Owner
Theappliancemustbeinstalledbyaqualiedinstallerandoperatedinaccordancewiththeinstructionsfurnished
with the appliance.
Abillofsale,cancelledcheck,orpaymentrecordshouldbekepttoverifypurchasedateandestablishwarranty
period.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claimsthatdonotinvolvedefectiveworkmanshipormaterials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperableduetoimproperorlackofmaintenance.
How To Get Service
Tomakeaclaimunderthiswarranty,pleasehaveyourreceiptavailableandcontactyourinstallingdealer.Pro-
videthedealerwiththemodelnumber,serialnumber,typeofgas,andpurchaseverication.Theinstallingdealerisre-
sponsibleforprovidingserviceandwillcontactthefactorytoinitiateanywarrantedpartsreplacements.Empirewillmake
replacement parts available at the factory. Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Rela-
tions Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@
empirecomfort.com with “Consumer Relations” in the subject line.
Your Rights Under State Law
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights,whichvaryfromstatetostate.
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