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WARRANTY TERMS
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the pe-
riodsspeciedbelow.Hearthproductsmustbeinstalledbyaqualiedtechnicianandmustbemaintainedandoperated
safely,inaccordancewiththeinstructionsintheowner’smanual.Thiswarrantyappliestotheoriginalpurchaseronlyand
isnottransferable.Allwarrantyrepairsmustbeaccomplishedbyaqualiedgasappliancetechnician.
Limited Five-Year Parts Warranty – All Components
(Except Remote Controls, Thermostats, Accessories and Replacement Parts)
Shouldanypartfailbecauseofdefectiveworkmanshipormaterialwithinveyearsfromthedateofpurchase,
EmpirewillrepairorreplaceatEmpire’soption.
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
Shouldanyremotecontrol,thermostat,accessory,orotherpartfailbecauseofdefectiveworkmanshipwithinone
yearfromthedateofpurchase,EmpirewillrepairorreplaceatEmpire’soption.
Duties of the Owner
Theappliancemustbeinstalledbyaqualiedinstallerandoperatedinaccordancewiththeinstructionsfurnished
with the appliance.
Abillofsale,cancelledcheck,orpaymentrecordshouldbekepttoverifypurchasedateandestablishwarranty
period.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claimsthatdonotinvolvedefectiveworkmanshipormaterials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperableduetoimproperorlackofmaintenance.
How To Get Service
Tomakeaclaimunderthiswarranty,pleasehaveyourreceiptavailableandcontactyourinstallingdealer.Pro-
videthedealerwiththemodelnumber,serialnumber,typeofgas,andpurchaseverication.Theinstallingdealerisre-
sponsibleforprovidingserviceandwillcontactthefactorytoinitiateanywarrantedpartsreplacements.Empirewillmake
replacement parts available at the factory. Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Rela-
tions Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@
empirecomfort.com with “Consumer Relations” in the subject line.
Your Rights Under State Law
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights,whichvaryfromstatetostate.
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