Empire Comfort Systems CP Owner's Manual download pdf (Page 14)

30067-0-0512Page 14

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the

periods specied below. Hearth products must be installed by a qualied technician and must be maintained and oper-

ated safely, in accordance with the instructions in the owner’s manual. Empire will not warranty any Château, Boulevard,

or Mantis replace that is not installed by the selling dealer or that dealer’s direct contract agents. This warranty applies

to the original purchaser only and is not transferable.

All warranty repairs must be accomplished by a qualied gas appliance technician.

Limited Lifetime Parts Warranty – Combustion Chamber, Heat Exchanger, and Factory-Installed Glass

If the combustion chamber, heat exchanger (see parts list) or factory-installed glass fails because of defective

workmanship or material, Empire will repair or replace at Empire’s option.

Limited Three-Year Parts Warranty – All Other Components

(Except Remote Controls, Thermostats, Accessories and Replacement Parts)

Should any part fail because of defective workmanship or material within three years from the date of purchase,

Empire will repair or replace at Empire’s option..

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts

Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one

year from the date of purchase, Empire will repair or replace at Empire’s option.

Duties Of The Owner

The appliance must be installed by a qualied installer and operated in accordance with the instructions furnished

with the appliance.

A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty

period.

Ready access to the appliance for service.

What Is Not Covered

Damages that might result from the use, misuse, or improper installation of this appliance.

Travel, diagnostic costs and freight charges on warranted parts to and from the factory.

Claims that do not involve defective workmanship or materials.

Unauthorized service or parts replacements.

Removal and reinstallation cost.

Inoperable due to improper or lack of maintenance.

How To Get Service

To make a claim under this warranty, please have your receipt available and contact your installing dealer. Pro-

vide the dealer with the model number, serial number, type of gas, and purchase verication. The installing dealer is re-

sponsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make

replacement parts available at the factory. Shipping expenses are not covered.

If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations

Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecom-

fort.com with “Consumer Relations” in the subject line.

Your Rights Under State Law

This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state.

WARRANTY

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Empire Comfort Systems CP Owner's Manual Page 14